gb99 Terms and Conditions

These terms and conditions apply to all users of the gb99 website and all services under it. Accessing the website, opening an account, or using any service constitutes full agreement to these terms.

gb99 is an online gaming and sports betting platform operated for users in Bangladesh. The platform offers various gaming services including casino games, sports betting, live casino, slots, and fishing games.

gb99 reserves the right to amend these terms and conditions from time to time. Updated terms will take effect from the date they are published on the website. Users are expected to visit this page regularly to stay informed of any changes.

To open an account at gb99, the user must provide accurate and complete information. Each person may operate only one account. gb99 reserves the right to close all associated accounts if an attempt is made to open multiple accounts.

2.1 Registration Requirements

• Correct name, date of birth, and mobile number must be provided.
• Registration must be in your own name — opening an account in someone else's name is prohibited.
• Only one account may be registered per mobile number.
• gb99 may request additional information for identity verification at any time.
• Registering with false information may result in the account and all funds being forfeited.

2.2 Account Security

It is the user's responsibility to keep their account password completely confidential. If unauthorized access to the account is suspected, the gb99 support team must be notified immediately. gb99 will not be liable for any loss resulting from sharing a password.

Transferring or selling an account to another person is strictly prohibited. Likewise, playing games or placing bets using another person's account is not permitted.

Users must be at least 21 years old to participate in any casino or betting activity on gb99. No one under the age of 21 may register or play on this platform.

It is the user's responsibility to prevent underage members of their household from accessing this platform. Following the Responsible Gaming Guidelines is recommended for all users.

bKash, Nagad, Rocket, and Upay can be used for deposits and withdrawals at gb99. All deposits and withdrawals are processed in Bangladeshi Taka (৳).

4.1 Deposit Terms

• The minimum deposit amount is ৳100.
• Deposits must be made only from your own mobile banking account.
• Deposits made through a third party will not be accepted and may not be refunded.
• Once funds are received in the account, they will be credited to the gaming balance immediately.

4.2 Withdrawal Terms

• The minimum withdrawal amount is ৳500.
• Withdrawals can only be made to the registered mobile banking account.
• Withdrawal processing is generally completed within 5 to 30 minutes.
• To withdraw bonus funds, the relevant wagering requirements must be met.
• If fraud is suspected, gb99 reserves the right to hold a withdrawal and conduct an investigation.

It is mandatory to read the relevant terms carefully before claiming any bonus offer at gb99. Accepting a bonus means agreeing to the specific terms of that bonus.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. To withdraw this bonus, the bonus amount must be wagered 20 times. Example: a ৳1,000 deposit earning a ৳1,000 bonus gives a total balance of ৳2,000, and ৳1,000 × 20 = ৳20,000 must be wagered before withdrawal.

5.2 General Bonus Rules

• Each bonus offer may be claimed only once per user unless stated otherwise.
• Transferring the same stake back and forth between accounts to meet wagering requirements (circular betting) is prohibited.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after wagering is completed.
• If a breach of bonus terms is found, the bonus and any related winnings will be voided.
• Another bonus cannot be claimed while an active bonus is in progress.

All betting and gaming activities at gb99 are conducted fairly and impartially. Results are determined by software, and users have no means of altering those results.

6.1 Sports Betting

• Once a bet is accepted, it cannot be cancelled.
• If a match or event is cancelled, the stake for the related bet will be refunded.
• If an over/under or handicap bet results in a draw, the stake will be refunded.
• If incorrect odds are displayed due to a technical error, gb99 reserves the right to void that bet.
• The maximum payout limit per single bet is set by gb99 and may be subject to change.

6.2 Casino Games

• All casino games are operated using a certified Random Number Generator (RNG).
• If the connection is lost during a game, gb99 allows the round to be completed in the next session.
• In the event of a dispute over a game result, the game server log will be considered the final evidence.
• Whether a bonus can be used on a specific game is stated in the detailed terms of that bonus.

6.3 Prohibited Activities

The following activities are strictly prohibited and may result in account closure as well as legal action:

• Using software or automated systems to play games.
• Using multiple accounts to manipulate the bonus system.
• Using the platform for money laundering or any illegal purpose.
• Attempting to breach the platform's security systems.
• Using any technology to influence game results.

gb99 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• Providing false or incorrect information during registration.
• Evidence of fraud, deception, or illegal activity.
• Attempting to meet bonus terms through improper means.
• The user submits a request to close their own account.

7.1 Self-Exclusion

If a user wishes to take a break from gaming for a set period, they can activate the Self-Exclusion option through gb99 customer support. For more details, visit the Responsible Gaming page.

7.2 Funds After Account Closure

If an account is closed due to a breach of terms, the balance may be forfeited. However, if a user voluntarily requests account closure under normal circumstances, any remaining balance will be returned after pending withdrawals are processed.

gb99 is committed to providing as uninterrupted and reliable a service as possible. However, gb99's liability will be limited in the following circumstances:

• Loss caused by technical errors, server issues, or internet outages.
• Problems resulting from the failure of third-party software or services.
• Loss caused by the user's own negligence or error.
• Loss resulting from the actions of unauthorized third parties.

gb99 always works to maintain a good user experience and aims to resolve any technical issues quickly. If a problem arises, contact us via 24/7 live chat.

gb99 treats the protection of users' personal information as its highest priority. Information collected at registration is used solely for providing services, verifying identity, and ensuring security.

All data transmission is secured using SSL encryption technology. Personal information is not shared with third parties without the user's consent, except where required by law.

Read our Privacy Policy for details on how we collect, use, and protect your data, including a clear explanation of cookie policy and all types of data processing.

These terms and conditions are governed by applicable law. If any dispute arises between gb99 and a user, we will first attempt to resolve it through mutual discussion.

10.1 Dispute Resolution Process

• Any complaint must first be submitted to gb99's customer service.
• After receiving a complaint, gb99 will investigate and respond within a reasonable time.
• In disputes regarding game results, server logs will be considered the final reference.
• In financial disputes, transaction records will be treated as the primary evidence.

10.2 Severability of Terms

If any provision of these terms is found to be legally unenforceable, the remaining provisions will continue to be fully effective. Failure to enforce any provision does not constitute a waiver of that provision.