gb99 Frequently Asked Questions — Deposits, Withdrawals and Security
This page brings together detailed answers to the most common questions about using your gb99 account — depositing and withdrawing via bKash or Nagad, cricket betting rules and account security. Browse the sections below to find your question, or contact support directly.
Deposits
After logging in to gb99, select "Deposit" from the dashboard. Choose bKash as the payment method, enter the amount (minimum ৳100) and send money via bKash to the number provided by the system. Once you submit the transaction ID, your balance will be credited within a few minutes. Keep the reference number saved.
The minimum deposit amount is ৳100 across all payment methods (bKash, Nagad, Rocket and Upay). You can start with a small amount, so new members can easily place a trial bet. This limit applies to both slot games and cricket betting at gb99.
gb99 currently accepts deposits through four mobile financial services: bKash, Nagad, Rocket and Upay. These are the most widely used digital wallets in Bangladesh, so depositing from any smartphone is straightforward. The minimum deposit is ৳100 for each method.
Your balance usually updates within a few minutes. If more than 15 minutes have passed, get the transaction ID from the SMS sent by bKash or Nagad and share it with gb99's live chat support. The support team will verify it quickly and credit your balance.
gb99 does not impose any deposit processing charges. However, bKash, Nagad, Rocket or Upay may apply their own service charges according to their policies — that is entirely the respective platform's matter. It is a good idea to check your mobile wallet's fee policy before depositing.
The Nagad deposit process is just as straightforward as bKash. Select Nagad from the dashboard, send money to the gb99-provided number and submit the transaction ID. Make sure your Nagad account has enough balance and that you are sending to the correct number. The minimum amount is ৳100.
Withdrawal Questions
Withdrawals from gb99 to bKash, Nagad, Rocket or Upay are generally processed within 5 to 30 minutes. Once the withdrawal is requested, an SMS confirmation to your mobile wallet means the money has been delivered successfully. There may be a slight delay during busy periods.
Yes, gb99's withdrawal system is active 24 hours a day, 7 days a week. You can submit a request at night, on Fridays or on public holidays and it will be processed within 5–30 minutes in the same way. If you face any issue, contact live chat immediately.
The minimum withdrawal amount at gb99 is ৳500. This limit applies to all methods — bKash, Nagad, Rocket and Upay. Before withdrawing, make sure your main wallet has at least ৳500 and your identity verification (KYC) is complete.
To withdraw winnings earned from a bonus, you must first meet the wagering requirement. For example, if you receive a ৳1,000 welcome bonus, you need to place a total of ৳20,000 in bets (20 times the bonus amount) before withdrawing. Once the requirement is met, you will receive the money within 5–30 minutes in the usual way.
A request may stay "Pending" for up to 30 minutes after submission. If it takes longer, contact gb99 live chat with your withdrawal ID. Your first-ever withdrawal may take a little longer due to identity verification — this is normal and done for security.
Cricket Betting
Reading decimal odds is simple — multiply your stake by the odds to get the total return. Example: Team A's odds are 1.45, Team B's odds are 2.75. If you place ৳1,000 on Team B and Team B wins, you get back ৳2,750 (৳1,750 profit); if Team A wins, you lose ৳1,000. The higher the number, the bigger the reward — but also the greater the risk. Read the cricket betting guide for more details.
If a match is abandoned due to rain or any other reason and a "No Result" is declared, single bets on that match are normally cancelled and the stake is refunded. However, in a multi bet, the abandoned match is treated as odds of 1.00 and the remaining selections stay active. For the exact rules, see the Terms & Conditions page.
In a multi bet, several matches are combined and all odds are multiplied together. For example: if three selections have odds of 1.50, 1.60 and 1.70, the combined odds are 1.50 × 1.60 × 1.70 = 4.08 (approximately). A ৳100 stake returns ৳408 if all selections win. But if even one loses, the entire ৳100 is lost — so the risk is much higher.
Yes, at gb99 you can bet on BPL (Bangladesh Premier League), IPL, T20 World Cup, and Bangladesh Tigers international matches. Live betting is also available during matches, with odds updating in real time.
The most popular cricket betting markets at gb99 are: Match Winner, Toss Winner, Total Runs (Over/Under), Top Scorer in an Innings, First Wicket to Fall, and Multi Bet. In live markets, ball-by-ball odds are updated continuously, so timing your decision is important.
In a handicap market, a virtual run advantage is given to the weaker team, or runs are deducted from the stronger team — this brings the odds of both sides closer together. For example, a -20 handicap on Team A means Team A must win by more than 20 runs for the handicap bet to win. This can be understood without a specific stake or return example.
Security & Privacy
gb99 uses SSL (Secure Socket Layer) encryption to protect members' personal and financial information. This means all data exchanged between your browser and gb99's servers is encoded and cannot be read by third parties. To learn more, read our Privacy Policy.
Check that the correct domain gb99-vip.cam appears in your browser's address bar. Fake sites often use similar-looking names (such as gb99-vip.xyz or gb99cam.net). If you are unsure, verify the official address on our About Us page and ask via live chat.
Never. No gb99 staff member or support agent will ever ask for your OTP, bKash PIN, Nagad PIN, or password. If anyone asks for this information, it is a fraud attempt. End that conversation immediately and report it to gb99's official live chat.
Contact gb99's live chat right away and request a temporary lock on your account. Then change your email password and update the PIN on any linked bKash or Nagad account. The gb99 support team will verify your identity and help you recover your account.
Use a password of at least 10 characters that mixes uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9), and special characters (such as @, #, !). Do not use a password at gb99 that you use on other sites. It is a good idea to change your password once every three months.
gb99 believes in responsible gaming. All members should keep in mind that this site is for users aged 21 and above. We recommend playing within a set time limit and budget. Visit our Responsible Gaming page to learn more — it covers self-exclusion and various other protective measures in detail.
Still have questions? The Support Team is always here
If you have questions beyond those above, or your issue has not been resolved, gb99's support team is available seven days a week, 24 hours a day in both Bengali and English. Whether it is a deposit, withdrawal, bonus, or technical issue — feel free to get in touch.