Safe Entertainment

gb99 Responsible Gambling

Betting should be a source of enjoyment — not stress or anxiety. gb99 provides a number of tools and support options to help members play in a controlled and healthy way.

For members aged 21+ only
Our Position

Why keeping betting under control matters

Participating in casino games, slots or cricket betting at gb99 is for entertainment purposes only. Every bet carries an equal chance of winning and losing — keep that in mind before you play. When betting is no longer fun and starts to affect your daily life, stopping and seeking help is the right thing to do.

Under gb99's Terms and Conditions, the minimum age for membership is 21. No account is activated without age verification. Keeping minors completely away from gambling and betting is our priority. If you know of a minor attempting to access this site, please notify us immediately via live chat.

To keep betting enjoyable, a few key principles are worth remembering: only bet an amount whose loss will not affect your daily life; do not chase losses with bigger bets; never bet with borrowed money or by breaking into your savings. You can find more information about responsible gambling on our FAQ page.

gb99 believes that with the right information and the right tools, players can manage their own habits. This page covers those tools, warning signs, and sources of support.

Protect Yourself

Limit-setting tools

gb99 offers members several practical ways to stay in control.

Deposit Limit

Set a limit on how much you deposit daily, weekly or monthly. Once a limit is set, it cannot be exceeded.

Control

Session Time Limit

Set a limit on how long you play in one go. When the time is up, your account will automatically pause.

Time Management

Self-Exclusion

Temporarily close your account for a set period — from 7 days to 6 months. You will not be able to log in during this time.

Temporary Break

Permanent Account Closure

If you feel it is better to stay away from betting altogether, request a permanent account closure. Contact live chat and our support team will action it.

Permanent Decision

View Betting History

Review your deposits, withdrawals and betting details from your account panel. Check your own habits for yourself.

Transparency

Talk to the Support Team

Reach our Bangla-speaking support team any time via 24/7 live chat or email. They are always ready to help you set limits.

24/7 Support
Stay Aware

Warning signs of a problem

If any of the following feelings or behaviours appear regularly, take a break and seek support.

  • Feeling the urge to bet more after a loss to try to win back what you lost
  • Neglecting responsibilities to family, friends or work because of betting
  • Hiding the amount you bet or the time you spend betting from family
  • Betting with borrowed money or by dipping into savings
  • Feeling restless, irritable or uncomfortable when not betting
  • Betting taking priority over eating, sleeping or other daily activities
  • Repeatedly deciding to bet "one last time" but being unable to stop
Our Commitment

gb99's Responsibility

gb99 believes that protecting players is an important duty. Alongside providing entertainment, we want to ensure that every member can play in a controlled and healthy environment.

Information about setting limits is included in all promotional messages. New members are given the opportunity to read the responsible gambling guidelines at the time of registration. Our support team speaks Bangla and can direct any member in difficulty towards appropriate professional help.

Our values and service goals are described in detail on the gb99 About Us page. We believe transparency and responsibility go hand in hand.

Parents are encouraged to ensure that minors at home cannot access any betting or gambling sites on the internet. Awareness at the family level is the best protection.

Get Support

Where to find help

If you feel there is a problem, you do not have to face it alone. Support is available from the following places.

gb99 Live Chat

Contact our 24/7 live chat any day, any time. You can speak in Bangla. We will help you set account limits or apply for self-exclusion.

Email Support

In addition to live chat, you can also reach our team by email. We respond in both Bangla and English.

Family and Friends

Talk openly with someone you trust. Family or friends can offer both understanding and practical support.

Professional Counsellor

Talking to a mental health professional or counsellor is nothing to be ashamed of. Gambling addiction is a health condition that can be treated.

Safe Gambling Tips

How to build healthy habits

Financial planning is essential to keep betting as entertainment. Set a fixed monthly entertainment budget and stay within it. Right after you receive your salary, set aside a specific amount for betting — the rest is for household expenses and savings. Once your monthly budget is used up, it is wise not to play again that month.

Keeping track of your time is just as important. Write down how many hours you play each day. Use a timer and finish within your set time. Whenever you find yourself playing just to pass the time, take a break — pick up a book, spend time with family, or choose any hobby.

Emotional control matters more than winning at betting. Placing bets when you are angry, frustrated or upset reduces your ability to make good decisions and increases the risk of greater losses. For the same reason, you should not bet while under the influence of alcohol or any other substance.

Under gb99's Privacy Policy, your account information and betting history are kept completely safe and confidential. Requests for self-exclusion or limit-setting are also handled with full confidentiality — this information is not disclosed to any other member.

Remember: betting is not a substitute for earning a living. No player should use betting as a means of achieving financial stability or repaying debt. The outcome of every bet depends entirely on chance — no strategy or method guarantees a win.

Frequently Asked Questions

Questions and answers about responsible gambling

Below are answers to some common questions about responsible gambling.

After logging into your account, go to the "Responsible Gambling" section in Account Settings to set a daily, weekly or monthly deposit limit. Reducing a limit takes effect immediately. Increasing a limit involves a short delay — this is intentional, to prevent decisions made in the heat of the moment.

At gb99, self-exclusion can last from 7 days up to 6 months. During this period you will not be able to log into your account and no promotional messages will be sent to you. To apply for self-exclusion, contact our 24/7 live chat.

No. The minimum age to open an account at gb99 is 21. Age is verified at the time of registration and accounts for minors are not approved. If you suspect a minor is attempting to open an account, please let us know via live chat.

First, contact gb99's live chat — our team can help you set account limits or apply for self-exclusion. Also let a trusted family member know. If needed, seek help from a mental health professional or counsellor — that takes courage, not weakness.

Your account login history and session details are visible in Account Settings. Keep your password secure and do not share it with anyone. If you notice any unusual activity, change your password immediately and inform us via live chat.

Set a fixed monthly entertainment budget and never deposit more than that amount. Set a time limit for each session — by the hour or per session. Enjoy a win when it comes, but do not chase losses by placing more bets. Take breaks regularly and spend time on other hobbies or activities.